ICT-dienstverlening : van ICT-beheer naar ICT-servicemanagement / Leo Ruijs, Wouter de Jong
1e dr.: Schoonhoven : Academic Service, 2003
| rdfs:label | "ICT-dienstverlening : van ICT-beheer naar ICT-servicemanagement / Leo Ruijs, Wouter de Jong" |
| schema:name | "ICT-dienstverlening : van ICT-beheer naar ICT-servicemanagement" |
| schema:author | Ruijs, Leo |
| schema:contributor | Jong, Wouter de |
| schema:description | "1e dr.: Schoonhoven : Academic Service, 2003" |
|
schema:same |
<http:/ |
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schema:main |
<https:/ |
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kbdef:has |
ICT-dienstverlening : van ICT-beheer naar ICT-servicemanagement / Leo Ruijs, Wouter de Jong |
|
http:/ |
"2013" |
| schema:about | ITIL |
| Support | |
| informatiemanagement | |
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<http:/ |
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| Information technology | |
| Service | |
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schema:book |
"3e dr" |
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schema:in |
"nl" |
| schema:isbn | "9789039526675" |
|
schema:number |
311 |
| schema:publication |
<https:/ |