Mystery shopping: in-depth measurement of customer satisfaction / Martijn Hesselink, Ton van der Wiele

<http://data.bibliotheken.nl/id/nbt/p245819797>

schema:CreativeWork schema:Book schema:ProductModel
Ook verschenen als on line resource
rdfs:label "Mystery shopping: in-depth measurement of customer satisfaction / Martijn Hesselink, Ton van der Wiele"
schema:name "Mystery shopping: in-depth measurement of customer satisfaction"
schema:author Erasmus Research Institute of Management (Rotterdam)
Hesselink, Martijn
schema:contributor Wiele, Anthony van der
schema:description "Ook verschenen als on line resource"
schema:sameAs <http://www.worldcat.org/oclc/66691767>
schema:mainEntityOfPage <https://data.bibliotheken.nl/.well-known/genid/37f6332221476f699a783500ebe07849>
http://purl.org/dc/terms#issued "2003"
schema:about Anonymity
Prestatiebeoordeling
marketing
Service
<http://data.bibliotheken.nl/id/thes/p077607570>
consumentengedrag
bedrijfsorganisatie
Customer oriented
schema:inLanguage "en"
schema:isPartOf ERIM report series research in management / Erasmus Research Institute of Management (ERIM)
schema:numberOfPages 13
schema:publication <https://data.bibliotheken.nl/.well-known/genid/0c46a13a6e788489c90dba8aac267e34>
Download as:
RDF/XML JSON-LD Turtle
data from SPARQL endpoint: https://api.bibliotheken.nl/datasets/KB/Production/services/Production-VTS/sparql