Agressiemanagement : hoe organisaties omgaan met agressie van klanten / Hans Koning, Rob van Meurs, Herman Roest ; [red.: Nicoline Fokkema]
| rdfs:label | "Agressiemanagement : hoe organisaties omgaan met agressie van klanten / Hans Koning, Rob van Meurs, Herman Roest ; [red.: Nicoline Fokkema]" |
| schema:name | "Agressiemanagement : hoe organisaties omgaan met agressie van klanten" |
| schema:author | Koning, S.J. |
| schema:contributor | Fokkema, Nicoline |
| Meurs, Rob van | |
| Roest, Herman | |
|
schema:same |
<http:/ |
|
schema:main |
<https:/ |
|
http:/ |
"2002" |
| schema:about | Organization |
|
<http:/ |
|
| agressie | |
| Agressie | |
| Aggression | |
| Klantenservice | |
| Clients | |
|
<http:/ |
|
|
schema:in |
"nl" |
| schema:isbn | "9052614237" |
|
schema:number |
93 |
| schema:publication |
<https:/ |