Assessing service quality: satisfying the expectations of library customers
type: Book
type: ProductModel
additional type: Boeken
  type: DefinedTerm
  name: Books @en
book edition: Third edition
example of work: https://id.rijksmuseum.nl/300256262
isbn: 1783300590
isbn: 9781783300594
material extent: xiii, 218 pages
publication: London: Facet Publishing; 2015
publication: PublicationEvent
  location: London
publication: PublicationEvent
  start date: 2015
publication: PublicationEvent
  published by: Facet Publishing
size: 28 cm.
work example: https://id.rijksmuseum.nl/302287132